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Privacy Statement


This is the privacy statement of Flowerenergy, established at 6088EG Roggel at Kerkstraat 13 in the Netherlands (hereinafter: Flowerenergy), www.mamboya.com

Responsible
Flower Energy
Albrodt, Dirk
Kerkstraat 13
NL-6088EG Roggel
Netherlands
mail@mamboya.com
About us page

Applicability

This privacy statement applies to all privacy-sensitive information or personal data that you provide to us, for example via the registration form, contact form or orders you place. We attach great importance to the privacy of our customers and therefore exercise the utmost care in handling and protecting personal data. We process data in accordance with the conditions set in the General Data Protection Regulation (GDPR). Flowerenergy is responsible in the sense of the GDPR regarding the processing of your personal data. This means that only we determine which personal data are processed, with what purpose and in what way. We are responsible for your personal data being processed in a proper and careful manner in accordance with the GDPR. In this privacy statement we explain which data we process and for what purposes they are used.

Overview of personal data

Below is an overview of the personal data we process:

  • First and last name
  • Sex
  • Date of birth
  • Address data
  • phone number
  • E-mail address

Purpose and principles of processing personal data

If you have not given us explicit permission to process your personal data or if you have withdrawn this consent, the processing of your personal data may be subject to articles 6 paragraph 1 sub b, sub c and / or sub f of the GDPR. In that case, processing of your personal data can take place without your permission, provided this is necessary for the performance of an agreement to which you are a party, or is necessary for the representation of the legitimate interests of Flowerenergy. In addition, there may be a legal obligation on us to process your personal data.

We process your personal data for the following purposes:

  • Handling your order and payment
  • Sending our newsletter
  • In order to call or e-mail you if necessary for the execution of our services
  • In order to inform you about changes to our services and products
  • In order to allow you to create an account
  • In order to deliver goods and services to you
  • In order to make downloads available

We do not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected.

Provision to third parties

We may share your personal data with third parties if this is compatible with the aforementioned objectives. Provision to third parties may be necessary for the execution of the agreement that we conclude with you, are necessary for the representation of a legitimate interest of ours, or are necessary to comply with any legal obligation that is vested in us. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations. Apart from the above situations, we will only provide your personal data to other third parties with your explicit consent.

Commercial goals

We may use your personal data for commercial purposes, for example to provide you with further information about our services or relevant products or services from carefully selected organizations. In that case, you will only be informed at the e-mail address you have registered. If you do not wish to receive information about relevant products or services, you can simply indicate this by clicking on „unsubscribe“ in the received email.

Your personal data is also used by us for market research and the optimization of our services. Your personal data are anonymised in that context and are therefore no longer traceable to you.

Your data will not be sold or shared with third parties for commercial purposes, unless you give your explicit permission for this.

Cookies

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. You can opt out of these cookies by setting your internet browser in such a way that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

We use the following cookies:

Functional cookies: these are cookies that are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. These are analytical cookies that do not infringe your privacy for which we do not require prior permission from you.

View, correct or delete

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data. You have the right to data portability (‚data portability‘) if we have digital personal data that we process or process with your permission to execute an agreement that we have concluded with you.

This means that you can submit a request to us to send the digital personal data we hold of you in a readable computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to mail@mamboya.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport) and passport number black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Contact

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact our customer service or mail@mamboya.com.